Job Description
Launch your career in tech with our comprehensive paid training program! Omaha Tech Solutions is seeking motivated Night Shift Support Specialists to join our dynamic team. No experience required – we provide hands-on training in network troubleshooting, system monitoring, and client support. Enjoy competitive pay, career advancement opportunities, and a collaborative work environment. Shifts run from 10 PM to 6 AM with a $2.00 night differential. Apply today and transform your future!
Responsibilities
- Provide 24/7 technical support via phone, chat, and remote access
- Monitor system performance and resolve infrastructure issues
- Document incidents and maintain detailed support logs
- Collaborate with day-team specialists for seamless handovers
- Execute system backups and security protocols
- Train on proprietary software and cloud technologies
- Escalate complex issues to senior engineers
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Comfortable working independently during night shifts
- Willingness to learn technical systems through paid training
- Ability to lift 15 lbs for equipment maintenance
- Valid Nebraska driver's license for occasional on-site visits