Job Description
Launch your IT career with our comprehensive paid training program! Omaha Tech Solutions is seeking motivated individuals for our Night Shift Support Specialist role in Omaha, NE. No prior experience required – we provide all necessary training while offering competitive pay and growth opportunities. Join our dynamic team providing critical technical support during overnight hours.
What We Offer:
- 4-week paid training program ($18/hr during training)
- Full-time night shift schedule (10 PM - 6 AM)
- Comprehensive benefits package after 90 days
- Career advancement pathways to senior roles
- Modern work environment with cutting-edge technology
Responsibilities
- Provide remote technical support for enterprise systems and applications
- Troubleshoot hardware, software, and network issues during night shiftMonitor system performance and respond to alerts proactively
- Document incident reports and maintain accurate ticket logs
- Collaborate with on-call engineers during critical outages
- Adhere to ITIL best practices and security protocols
- Participate in ongoing skills development training
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet proficiency
- Strong problem-solving and analytical abilities
- Exceptional communication and customer service skills
- Ability to work independently during overnight hours
- Flexibility to adapt to changing priorities
- Passion for technology and willingness to learn
- Reliable transportation to our Omaha facility