Job Description
Launch your career in technology with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Night Shift Support Specialists to join our dynamic team in Columbus, OH. No prior experience required – we invest in your success through 4 weeks of paid hands-on training covering system administration, troubleshooting, and customer support protocols. Enjoy competitive pay, growth opportunities, and a supportive work environment while working 10 PM - 6 AM shifts. Join us to build technical expertise and advance your IT career!
Responsibilities
- Provide 24/7 technical support for enterprise systems and software
- Monitor and resolve network infrastructure issues during night shifts
- Document incident reports and maintain accurate system logs
- Collaborate with day-shift teams for seamless cross-functional support
- Execute scheduled system maintenance and updates
- Deliver exceptional customer service via phone, chat, and remote access
- Participate in continuous training to enhance technical skills
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently during night shifts
- Willingness to learn technical systems through structured training
- Reliable transportation for night shift hours
- Customer service experience (1+ years preferred but not required)