Job Description
Are you a problem-solver looking for a stable, high-impact role in the evening? Pittsburgh Tech Solutions is currently seeking a dedicated Night Shift Support Specialist to join our growing team.
Working the night shift offers a quieter, more focused work environment, allowing you to resolve complex technical issues without the daytime rush. You will be the first line of defense for our clients, ensuring seamless operations 24/7.
Why Join Us?
- Competitive hourly pay ($22-$30/hr).
- Full benefits package (Medical, Dental, Vision).
- Generous shift differential for night work.
- Professional growth opportunities.
Don't miss this chance to advance your career in a dynamic tech environment. Apply today!
Responsibilities
- Monitor and troubleshoot IT systems and network infrastructure during off-peak hours.
- Resolve incoming support tickets and service requests promptly via phone and email.
- Perform hardware installations, software updates, and security patches.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with the day-shift team to ensure seamless handovers.
Qualifications
- High school diploma or GED; Associate degree in IT or related field preferred.
- Proven experience in technical support or help desk environments.
- Strong knowledge of Windows, macOS, and troubleshooting protocols.
- Excellent communication skills, even over the phone.
- Must be available to work night shifts, weekends, and holidays as needed.