Job Description
Join our elite night shift team as a Support Technician where cutting-edge equipment is provided! TechSecure Solutions offers a dynamic environment where you'll maintain mission-critical infrastructure while enjoying competitive compensation and comprehensive benefits. This role is perfect for tech enthusiasts who thrive in nocturnal settings and value hands-on hardware experience. All necessary tools and safety gear will be supplied – just bring your expertise and dedication.
Responsibilities
- Operate and maintain company-provided diagnostic equipment for hardware troubleshooting
- Provide 24/7 remote technical support for enterprise systems during night shift hours
- Document equipment performance metrics and maintenance logs using proprietary software
- Collaborate with cross-functional teams to resolve escalated technical issues
- Conduct regular equipment calibration and quality assurance checks
- Train junior technicians on proper equipment usage and safety protocols
Qualifications
- 2+ years of technical support experience with night shift exposure
- Proficiency in using diagnostic tools and hardware testing equipment
- CompTIA A+ or equivalent hardware certification required
- Ability to work independently with minimal supervision during off-hours
- Strong problem-solving skills for complex hardware/software issues
- Valid driver's license for equipment transport between facilities