Job Description
Join our dynamic IT support team as a Part-Time Night Shift Specialist in Buffalo, NY! We're seeking tech-savvy professionals to provide critical after-hours system maintenance and user support. Enjoy competitive pay, flexible scheduling, and the opportunity to work with cutting-edge enterprise technologies while Buffalo sleeps. Perfect for students, tech enthusiasts, or professionals seeking supplemental income with minimal commute stress.
Responsibilities
- Monitor and maintain server/network infrastructure during overnight hours
- Provide remote desktop support for global employees experiencing technical issues
- Execute scheduled system patches, updates, and security scans
- Document all IT incidents, resolutions, and maintenance activities
- Collaborate with day-shift teams for seamless handover of critical issues
- Perform proactive system health checks and performance optimization
- Respond to emergency alerts within 15 minutes
Qualifications
- 2+ years of IT helpdesk or system administration experience
- Proficiency with Windows Server, Active Directory, and cloud services (AWS/Azure)
- Strong troubleshooting skills for hardware/software/network issues
- CompTIA A+, Network+, or Security+ certification preferred
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Valid NY driver's license (occasional on-site support required)