Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator and play a pivotal role in optimizing patient care workflows. This position offers flexible hours (20-25 hours/week) in a fast-paced environment where precision and communication drive exceptional patient experiences. We're seeking a detail-oriented professional to manage complex scheduling logistics while maintaining the highest standards of service excellence.
Responsibilities
- Coordinate and optimize provider-patient appointment schedules across multiple departments
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Handle patient inquiries regarding appointments, insurance verification, and pre-visit instructions
- Collaborate with clinical teams to resolve scheduling conflicts and accommodate urgent cases
- Generate daily/weekly reports on scheduling metrics and resource utilization
- Implement process improvements to reduce no-show rates and maximize provider efficiency
Qualifications
- 2+ years of professional scheduling experience in healthcare or administrative setting
- Proficiency with EHR systems (Epic, Cerner, or similar) and Microsoft Office Suite
- Exceptional organizational skills with ability to manage competing priorities
- Strong communication and conflict resolution abilities
- High school diploma; associate degree or certification in healthcare administration preferred
- Knowledge of HIPAA compliance and healthcare regulations