Job Description
Join our dynamic healthcare team as a Senior Scheduling Coordinator in the heart of San Francisco! We're seeking a meticulous professional to optimize our patient care operations through exceptional scheduling expertise. This role offers the chance to shape patient experiences while working with cutting-edge technology in a collaborative environment.
Urban Health Partners values work-life balance, offering comprehensive benefits including health insurance, retirement plans, and professional development opportunities. Our downtown location provides easy access to public transit and vibrant city amenities.
Responsibilities
- Coordinate complex multi-specialty provider schedules across 15+ departments
- Implement and maintain advanced appointment systems using Epic EMR
- Optimize clinic workflows to maximize provider utilization and patient throughput
- Act as primary liaison between patients, providers, and ancillary services
- Analyze scheduling data to identify bottlenecks and implement improvements
- Train staff on scheduling protocols and system updates
- Manage urgent appointment requests with precision and empathy
Qualifications
- 3+ years of scheduling experience in healthcare or high-volume service industry
- Expertise in calendar management systems (Epic EMR preferred)
- Exceptional communication and conflict resolution skills
- Advanced proficiency in Microsoft Office Suite and Google Workspace
- Ability to manage competing priorities with meticulous attention to detail
- Experience with data analysis and process optimization
- HIPAA compliance knowledge
- Bachelor's degree in healthcare administration or related field