Job Description
Join our dynamic team at Orlando Healthcare Solutions as a Scheduling Coordinator and start your career tomorrow! We're seeking a highly organized professional to manage appointment scheduling for our expanding patient base. This is an exciting opportunity to make an immediate impact in a fast-paced healthcare environment while enjoying Orlando's vibrant lifestyle.
As a key member of our administrative team, you'll ensure seamless patient flow across multiple departments. We offer competitive benefits, including health insurance, paid time off, and career advancement opportunities. No experience? No problem! We provide comprehensive training for motivated candidates with strong communication skills.
Responsibilities
- Coordinate and manage physician/patient appointment schedules across 5+ departments
- Optimize daily calendars to minimize wait times and maximize provider efficiency
- Handle patient inquiries regarding appointments, insurance, and preparation requirements
- Utilize Epic EHR system to maintain accurate scheduling data and documentation
- Collaborate with clinical teams to resolve scheduling conflicts and accommodate urgent cases
- Generate weekly utilization reports for department heads and leadership
- Implement continuous improvement strategies for scheduling processes
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in healthcare scheduling or administrative coordination
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments with competing priorities
- Strong attention to detail and organizational capabilities
- Customer service mindset with problem-solving aptitude
- Ability to work flexible shifts including evenings and weekends as needed