Job Description
Join our dynamic healthcare team as an Urgently Hiring Scheduling Coordinator in Jacksonville, FL! We're seeking a detail-oriented professional to manage critical patient appointments, optimize clinical workflows, and deliver exceptional patient experiences. This full-time role offers competitive compensation, comprehensive benefits, and immediate start opportunities. If you excel in high-pressure environments and thrive on organizational excellence, apply today to become an integral part of our patient-first culture.
Responsibilities
- Coordinate complex medical schedules across multiple departments and providers
- Manage patient appointments while maintaining optimal utilization of clinical resources
- Handle urgent rescheduling requests with precision and empathy
- Utilize EHR systems to maintain accurate patient records and scheduling data
- Communicate effectively with patients, families, and healthcare providers
- Resolve scheduling conflicts and implement process improvements
- Train staff on scheduling protocols and system updates
Qualifications
- Minimum 2 years of scheduling experience in healthcare or medical office setting
- Proficiency with EHR systems (Epic, Cerner, or similar) and scheduling software
- Exceptional communication and interpersonal skills
- Ability to prioritize tasks in a fast-paced environment
- Strong attention to detail and organizational abilities
- Knowledge of HIPAA regulations and patient privacy protocols
- Associate degree or equivalent professional experience required