Job Description
Join ConnectCare Solutions as a Remote Customer Specialist and launch your career in healthcare without prior experience! We're seeking motivated individuals to provide exceptional virtual support to patients across California and Florida. Enjoy 100% work-from-home flexibility while making a meaningful impact in people's lives.
Why Join Us?
- Comprehensive paid training and career development paths
- Full benefits package (health/dental/vision)
- Flexible schedule options
- Equipment stipend for home office setup
- Monthly performance bonuses
Responsibilities
- Respond to patient inquiries via phone, email, and chat
- Assist with appointment scheduling and insurance verification
- Maintain accurate patient records in HIPAA-compliant systems
- Collaborate with healthcare teams to resolve patient concerns
- Follow up with patients for care plan adherence
- Document all interactions in CRM platforms
- Meet daily productivity and quality metrics
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong written and verbal communication skills
- Ability to learn technical systems quickly
- Empathy and patience when assisting patients
- Reliable high-speed internet connection
- Quiet home office environment
- Must be authorized to work in the US