Job Description
Join FlexPay Solutions and transform your work-life balance with our remote customer support roles offering daily pay! We're seeking motivated professionals to deliver exceptional service from the comfort of their homes. No commutes, no delays—just consistent daily earnings and flexible scheduling. As a leader in fintech innovation, we provide cutting-edge tools and comprehensive training to ensure your success.
Our Los Angeles-based team thrives on remote collaboration, offering competitive compensation and the freedom to work during peak hours that suit your lifestyle. If you're detail-oriented, tech-savvy, and passionate about helping others, this opportunity is your gateway to financial stability and professional growth.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process transactions and troubleshoot payment system issues in real-time
- Maintain accurate customer records in Salesforce and internal databases
- Collaborate with cross-functional teams to resolve complex escalations
- Adhere to PCI compliance standards for financial data handling
- Meet daily performance metrics including call volume and resolution times
Qualifications
- 1+ years of customer support experience in fintech or e-commerce
- Proficient with CRM tools (Salesforce preferred) and payment gateways
- Exceptional communication skills with clear, professional phone demeanor
- High-speed home internet and quiet workspace environment
- Ability to work flexible shifts including weekends and evenings
- Strong problem-solving skills with attention to detail
- Background check and PCI certification required