Job Description
Join our elite cybersecurity team as a Remote Night Shift Technical Support Specialist in San Antonio. This high-impact role safeguards critical infrastructure while enjoying flexible remote work and competitive compensation. You'll troubleshoot complex systems, protect digital assets, and collaborate with global teams—all from the comfort of your home. We offer cutting-edge training, career advancement paths, and a culture that values innovation and work-life balance. Apply now to become a guardian of the digital frontier!
Responsibilities
- Monitor and resolve critical system security alerts during overnight hours
- Provide Tier 3 technical support for enterprise-level cybersecurity incidents
- Document incident reports using SIEM platforms and ticketing systems
- Collaborate with international teams during cross-continental security operations
- Conduct vulnerability assessments and penetration testing on client networks
- Develop automation scripts for incident response workflows
- Maintain 99.9% system uptime during assigned shift
Qualifications
- 5+ years in cybersecurity or IT support with night shift experience
- CompTIA Security+ or CISSP certification required
- Expertise in SIEM tools (Splunk, QRadar) and threat detection platforms
- Proficient in Linux/Windows system administration and network protocols
- Strong written communication for incident reporting and documentation
- Ability to work independently with minimal supervision during overnight hours
- Experience with cloud security (AWS/Azure) and containerized environments