Job Description
Join our dynamic healthcare team as a Remote Scheduling Coordinator in Buffalo, NY! We're seeking a detail-oriented professional to manage complex appointment calendars, optimize patient flow, and deliver exceptional service—all from the comfort of your home office. Enjoy flexible hours, comprehensive benefits, and the opportunity to impact patient care across Western New York.
Why Work With Us? Our culture values work-life balance, professional growth, and innovation. You'll collaborate with top-tier providers while leveraging cutting-edge scheduling technology. Perfect candidates thrive in fast-paced environments and prioritize accuracy.
Responsibilities
- Coordinate multi-specialty provider schedules across 15+ departments
- Optimize appointment blocks using Epic EHR scheduling tools
- Manage patient rescheduling requests with 95% accuracy
- Collaborate with billing teams to verify insurance eligibility
- Generate monthly utilization reports for department heads
- Train new staff on scheduling protocols and software
Qualifications
- 3+ years healthcare scheduling experience
- Proficiency in Epic EHR scheduling modules
- Exceptional communication and problem-solving skills
- Ability to manage competing priorities in high-volume settings
- Remote work setup with reliable high-speed internet
- Associate's degree or equivalent experience required