Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care operations! We're seeking a detail-oriented professional to optimize appointment workflows, ensure seamless provider-patient communication, and enhance operational efficiency in a fast-paced environment. If you thrive in administrative excellence and want to make a tangible impact on patient experiences, this is your next career move.
Responsibilities
- Manage and optimize provider schedules across multiple departments using Epic EHR systems
- Coordinate patient appointments, referrals, and follow-ups with precision
- Act as primary liaison between patients, providers, and clinical staff
- Resolve scheduling conflicts and implement process improvements
- Maintain accurate electronic health records and documentation
- Analyze scheduling metrics to maximize provider utilization
- Train staff on scheduling protocols and system updates
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 3+ years' experience in medical scheduling coordination
- Proficiency with Epic EHR systems and scheduling software
- Exceptional communication and conflict resolution skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure environments
- Knowledge of HIPAA compliance and healthcare regulations