Job Description
Join our award-winning healthcare team as a Scheduling Coordinator and receive an exclusive $3,000 sign-on bonus! We're seeking a detail-oriented professional to optimize our patient appointment flow and provider schedules. This is your opportunity to make a tangible impact on patient care while advancing your career in Richmond's thriving medical community.
As a key member of our administrative team, you'll leverage cutting-edge scheduling software to ensure seamless operations across multiple departments. Our comprehensive benefits package includes health insurance, retirement matching, and generous PTO - plus that lucrative sign-on bonus for immediate hires.
Responsibilities
- Coordinate complex multi-provider schedules across 15+ specialty departments
- Optimize appointment utilization rates while maintaining patient satisfaction targets
- Manage real-time schedule adjustments for urgent cases and provider availability
- Train staff on new scheduling protocols and software updates
- Analyze scheduling data to identify workflow improvement opportunities
- Collaborate with billing department to ensure accurate insurance verification
- Maintain 99.5% schedule accuracy across all electronic health records
Qualifications
- 3+ years experience in healthcare scheduling or medical administration
- Expert proficiency in Epic EMR scheduling modules
- Strong knowledge of HIPAA compliance and patient privacy regulations
- Exceptional multi-tasking abilities with proven track record of handling high-volume scheduling
- Associate's degree in healthcare administration or related field preferred
- Experience leading scheduling optimization projects
- Certified Medical Administrative Assistant (CMAA) certification preferred