Job Description
Join our award-winning healthcare team as a Scheduling Coordinator and kickstart your career with comprehensive paid training! Coastal Health Partners is seeking a detail-oriented professional to manage patient appointments, optimize provider schedules, and deliver exceptional customer service. This entry-level role includes 4 weeks of paid hands-on training in our state-of-the-art scheduling system, EMR software, and HIPAA compliance protocols. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment in Virginia Beach's thriving medical district.
Responsibilities
- Coordinate and optimize provider schedules using Epic EMR system
- Manage patient appointment bookings and rescheduling requests
- Verify insurance eligibility and pre-authorizations
- Communicate appointment reminders and follow-ups via phone/email
- Maintain accurate scheduling documentation and reports
- Collaborate with clinical staff to address scheduling conflicts
- Support patient intake process and registration
Qualifications
- High school diploma or equivalent required
- Excellent communication and organizational skills
- Proficiency in Microsoft Office Suite
- Ability to multitask in fast-paced environment
- Customer service mindset with problem-solving abilities
- No prior experience required - paid training provided
- Basic knowledge of healthcare terminology preferred
- Must pass background check and drug screening