Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care coordination. At MediSync Solutions, we're revolutionizing healthcare access through innovative scheduling technology. This full-time role offers competitive compensation, comprehensive benefits, and a chance to make a tangible impact in San Antonio's thriving medical community.
As a key member of our administrative team, you'll orchestrate seamless patient experiences while optimizing provider schedules. The ideal candidate thrives in fast-paced environments, possesses exceptional organizational skills, and is passionate about delivering exceptional healthcare coordination.
Responsibilities
- Coordinate complex multi-provider schedules across 15+ medical specialties
- Optimize appointment utilization while maintaining patient satisfaction metrics
- Implement advanced scheduling protocols for telehealth and in-person visits
- Resolve scheduling conflicts through proactive communication with providers and patients
- Manage electronic health record (EHR) scheduling systems with 99.5% accuracy
- Analyze scheduling data to identify efficiency opportunities
- Train new staff on scheduling protocols and system usage
Qualifications
- 3+ years of healthcare scheduling experience with EHR systems
- Proven ability to manage high-volume appointment calendars
- Expert knowledge of healthcare compliance (HIPAA, Medicaid/Medicare)
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication skills with diverse stakeholders
- Strong problem-solving abilities under pressure
- Associate degree in healthcare administration or related field