Job Description
Join our award-winning healthcare team as a Scheduling Coordinator at Bluegrass Medical Associates. We're seeking a detail-oriented professional to optimize patient flow and provider schedules in our state-of-the-art Lexington facility. This pivotal role combines administrative excellence with patient-centered care, offering competitive benefits and career growth opportunities.
As a key member of our patient services division, you'll drive operational efficiency while delivering exceptional experiences. Our modern practice invests in cutting-edge scheduling technology and offers comprehensive training programs. Enjoy a collaborative environment where your organizational skills directly impact patient outcomes.
Responsibilities
- Coordinate complex multi-provider schedules across 15+ specialists
- Manage patient appointment bookings via Epic EMR system
- Optimize daily provider utilization with advanced scheduling algorithms
- Handle patient inquiries regarding appointments and insurance verification
- Collaborate with billing department for pre-authorization requirements
- Generate weekly productivity reports for department heads
- Implement process improvements to reduce patient wait times by 25%
Qualifications
- 3+ years experience in medical or professional scheduling
- Proficiency with electronic medical records (Epic preferred)
- Exceptional organizational and time management skills
- Strong written and verbal communication abilities
- Experience with insurance verification processes
- Associate's degree in healthcare administration or related field
- Ability to work in fast-paced, high-volume environment