Job Description
Join MediSync Health Partners as a Flexible Hours Scheduling Coordinator in the heart of San Francisco! We're seeking a detail-oriented professional to manage appointment calendars, optimize provider schedules, and ensure seamless patient experiences. Enjoy the perfect work-life balance with customizable shifts while supporting our award-winning healthcare team. This hybrid role combines remote flexibility with in-office collaboration at our downtown facility.
Why MediSync? We offer competitive compensation, comprehensive benefits for part-time employees (including health insurance and retirement plans), and a culture that prioritizes employee well-being. Grow your career in one of America's top healthcare markets with flexible scheduling that adapts to your lifestyle.
Responsibilities
- Manage complex multi-provider appointment calendars using Epic EHR systems
- Coordinate patient scheduling across 3+ specialty departments
- Optimize provider schedules for maximum efficiency and patient satisfaction
- Handle appointment rescheduling, cancellations, and urgent bookings
- Communicate schedule changes to patients via phone, email, and patient portal
- Collaborate with clinical staff to address scheduling conflicts
- Maintain accurate documentation in compliance with HIPAA regulations
- Analyze scheduling data to identify improvement opportunities
Qualifications
- Minimum 2 years of healthcare scheduling or administrative experience
- Proficiency in Epic EHR systems or comparable scheduling software
- Exceptional organizational skills with attention to detail
- Strong communication abilities in English (bilingual Spanish a plus)
- Ability to work independently with minimal supervision
- Flexibility to work between 20-30 hours/week with adjustable shifts
- Associate's degree or equivalent experience required
- Experience with telehealth scheduling platforms preferred