Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Scottsdale's vibrant medical district! We're seeking a detail-oriented professional to orchestrate seamless patient experiences while supporting our world-class providers. This hybrid role blends in-office collaboration with remote flexibility, offering competitive benefits including health insurance, 401(k) matching, and generous PTO. If you thrive in fast-paced environments and excel at precision scheduling, this is your opportunity to make a tangible impact on patient care.
Responsibilities
- Coordinate complex multi-specialty provider schedules across 3 clinical locations
- Manage patient appointment bookings, rescheduling, and urgent priority queues
- Optimize provider utilization rates through intelligent slot allocation
- Resolve scheduling conflicts with diplomacy and proactive communication
- Maintain accurate electronic health records (EHR) scheduling data
- Collaborate with billing and clinical teams for pre-authorization requirements
- Implement process improvements to reduce patient wait times by 15%
Qualifications
- 3+ years of professional scheduling experience in healthcare or service industry
- Expertise in Epic EHR scheduling systems or comparable platforms
- Exceptional organizational skills with zero tolerance for errors
- Strong written/verbal communication and conflict resolution abilities
- Proficient in Microsoft Office Suite and scheduling software
- Ability to manage competing priorities in high-volume environments
- Associates degree or equivalent professional certification preferred