Job Description
Join Louisville Healthcare Partners and become a vital part of our patient care team! We're offering a $3,000 sign-on bonus for experienced Scheduling Coordinators to join our dynamic Louisville practice. As the first point of contact for patients, you'll orchestrate seamless appointment scheduling while ensuring exceptional service. This role combines administrative precision with patient-centered care in a fast-paced healthcare environment. Enjoy competitive benefits, professional growth opportunities, and a culture that values your contributions to patient wellness.
Responsibilities
- Coordinate patient appointments across multiple departments using EHR systems
- Verify insurance eligibility and manage patient registration processes
- Optimize provider schedules to maximize patient throughput and satisfaction
- Handle urgent appointment requests and rescheduling with diplomacy
- Collaborate with clinical staff to resolve scheduling conflicts
- Maintain accurate patient records and scheduling databases
- Communicate appointment reminders and follow-up protocols to patients
Qualifications
- 2+ years of healthcare scheduling or medical office experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with data entry accuracy
- Ability to multitask in a high-volume environment
- Knowledge of insurance verification processes
- Associate's degree or relevant certification preferred