Job Description
Join Lubbock Medical Group as our next Scheduling Coordinator and become the backbone of our patient care operations! We're seeking a detail-oriented professional to optimize our healthcare scheduling system while delivering exceptional patient experiences. This hybrid role offers competitive compensation, comprehensive benefits, and the opportunity to grow within a leading regional healthcare provider. If you thrive in fast-paced environments and possess exceptional organizational skills, apply today!
Responsibilities
- Manage provider calendars and optimize appointment scheduling across multiple departments
- Coordinate patient appointments, referrals, and follow-ups with precision
- Handle patient inquiries regarding scheduling and provide exceptional customer service
- Maintain accurate electronic health records (EHR) scheduling data
- Collaborate with clinical staff to ensure seamless patient flow
- Implement scheduling policies to maximize provider efficiency and patient access
- Resolve scheduling conflicts and accommodate urgent requests
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of scheduling experience in healthcare setting
- Proficiency in EHR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and time management abilities
- Ability to multitask in fast-paced environment
- Experience with calendar optimization tools
- Knowledge of healthcare compliance standards (HIPAA)