Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care operations. In this pivotal role, you'll optimize appointment workflows, ensure seamless provider-patient communication, and maintain a meticulously organized scheduling system. We offer a collaborative environment with competitive benefits and opportunities for professional growth in Mesa's thriving healthcare sector.
Responsibilities
- Manage and optimize provider schedules across multiple departments
- Coordinate patient appointments while accommodating complex scheduling requirements
- Utilize EHR systems (Epic preferred) for real-time schedule adjustments
- Resolve scheduling conflicts through proactive communication with patients and staff
- Prepare daily, weekly, and monthly scheduling reports for leadership
- Implement process improvements to reduce wait times and increase efficiency
- Train staff on scheduling protocols and system updates
Qualifications
- 3+ years of experience in healthcare or professional scheduling
- Proficiency with calendar management software (Outlook, Google Calendar)
- Experience with EHR systems (Epic, Athenahealth, or Cerner)
- Exceptional communication and conflict resolution skills
- Detail-oriented with strong organizational abilities
- Ability to manage high-volume scheduling in fast-paced environments
- Associate degree in healthcare administration or related field preferred