Job Description
Join Pittsburgh Health Solutions as a Scheduling Coordinator and embrace the perfect work-life balance with our flexible hours policy! We're seeking a detail-oriented professional to optimize our healthcare appointment system while enjoying adaptable scheduling that fits your lifestyle. As a key member of our administrative team, you'll ensure seamless patient experiences while maintaining operational excellence in a fast-paced healthcare environment.
Responsibilities
- Coordinate complex provider schedules across multiple departments using advanced scheduling software
- Optimize appointment utilization while minimizing patient wait times
- Communicate schedule changes to staff and patients through multiple channels
- Resolve scheduling conflicts with diplomacy and problem-solving skills
- Maintain accurate electronic health record (EHR) scheduling databases
- Collaborate with billing and clinical teams to ensure operational alignment
- Analyze scheduling metrics to identify efficiency improvement opportunities
Qualifications
- Associate degree in healthcare administration or related field (or equivalent experience)
- 2+ years of professional scheduling experience in healthcare
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Exceptional organizational and time management abilities
- Strong written and verbal communication skills
- Ability to adapt to changing priorities with flexible scheduling
- Customer-focused mindset with conflict resolution expertise
- Advanced knowledge of HIPAA compliance requirements