Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at HealthCare Plus Toledo! We're seeking a detail-oriented professional to optimize patient appointment workflows, ensuring seamless care delivery. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities in a supportive environment. If you excel in multitasking and possess exceptional organizational skills, apply today to make a meaningful impact on our community's healthcare access.
Responsibilities
- Coordinate physician schedules and patient appointments across multiple departments
- Manage electronic health record (EHR) scheduling systems with precision
- Handle patient inquiries regarding appointments and insurance verification
- Collaborate with clinical staff to resolve scheduling conflicts
- Generate daily appointment reports and performance metrics
- Implement process improvements for scheduling efficiency
- Train new staff on scheduling protocols and systems
Qualifications
- Associate's degree in healthcare administration or related field
- 2+ years experience in medical scheduling or healthcare coordination
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of HIPAA compliance and privacy regulations
- Exceptional communication and interpersonal skills
- Ability to work effectively in a fast-paced clinical environment
- Experience with insurance verification and billing processes