Job Description
Are you an organized, detail-oriented professional looking for a rewarding career in healthcare administration? Madison Health Solutions is seeking a dedicated Scheduling Coordinator to join our dynamic team in Madison, WI. In this role, you will be the backbone of our operations, ensuring that our patients receive the timely care they need while maintaining our high standards of service.
We offer a competitive benefits package, including health insurance, paid time off, and a supportive work environment that values professional growth. If you excel at multitasking and thrive in a fast-paced setting, we want to hear from you.
Responsibilities
- Manage and maintain complex calendars for medical staff and providers, ensuring optimal scheduling efficiency.
- Coordinate patient appointments, procedures, and consultations while managing patient flow to minimize wait times.
- Communicate effectively with patients via phone, email, and in-person to confirm appointments and address scheduling inquiries.
- Process patient registration and insurance verification information accurately and in a timely manner.
- Resolve scheduling conflicts and emergencies by coordinating with other departments to adjust appointments as needed.
- Update and maintain electronic health records (EHR) systems with the most current scheduling data.
- Assist with administrative tasks such as filing, faxing, and data entry to support the front office team.
Qualifications
- High school diploma or GED required; Associate degree in Healthcare Administration or related field preferred.
- Minimum of 1-2 years of experience in medical scheduling, administrative assistance, or customer service.
- Proficiency with Electronic Health Records (EHR) systems and scheduling software (e.g., AthenaHealth, Epic).
- Strong interpersonal and verbal communication skills with the ability to handle sensitive information with confidentiality.
- Excellent organizational skills and the ability to prioritize tasks in a high-volume environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Valid driver’s license and reliable transportation may be required.