Job Description
Join TechSolutions Inc. as a Senior Night Shift IT Support Specialist and unlock premium compensation while maintaining work-life balance. We're seeking elite professionals to provide critical 24/7 infrastructure support during high-impact overnight hours. Enjoy a comprehensive benefits package including health insurance, 401k matching, and performance bonuses. This role offers accelerated career growth opportunities in a dynamic tech environment.
Responsibilities
- Provide Tier 3 technical support for enterprise systems during overnight shifts
- Monitor and maintain cloud infrastructure, servers, and network operations
- Execute proactive system maintenance and security protocols
- Document incident reports and resolution workflows
- Collaborate with global IT teams during cross-continental handovers
- Lead emergency troubleshooting for mission-critical systems
- Optimize performance monitoring tools and alert systems
Qualifications
- 5+ years of enterprise IT support experience with night shift exposure
- Advanced certifications: CCNA, CompTIA Security+, or AWS SysOps
- Expertise in Windows Server, Linux, and cloud platforms (AWS/Azure)
- Proficient in scripting languages (Python, PowerShell, Bash)
- Experience with ITSM tools like ServiceNow or Jira
- Strong problem-solving skills with high-pressure incident management
- Ability to work autonomously during overnight hours