Job Description
Are you an organized professional looking for a high-impact role? Prime Logistics Group is seeking a highly skilled Senior Scheduling Coordinator to join our dynamic team in Indianapolis, IN.
We are a leading provider in healthcare operations, and we are looking for a detail-oriented individual to oversee our complex scheduling processes. In this role, you will be the linchpin of our daily operations, ensuring that our healthcare providers and clients receive the highest level of service.
Join us to advance your career in a stable, high-growth environment with excellent benefits.
Responsibilities
- Manage and optimize complex appointment schedules for healthcare professionals and high-profile clients.
- Coordinate with medical staff, departments, and external vendors to ensure seamless operations.
- Resolve scheduling conflicts and emergencies with efficiency, accuracy, and professionalism.
- Utilize advanced scheduling software (e.g., Epic, Cerner, or custom CRM) to track appointments and resources.
- Generate and distribute daily reports to management regarding schedule performance and occupancy rates.
- Maintain accurate patient/client records and update databases in real-time to ensure data integrity.
- Train junior coordinators on best practices for scheduling efficiency.
Qualifications
- Minimum of 3-5 years of experience in healthcare scheduling, logistics, or operations coordination.
- Proficiency with EMR/EHR systems and calendar management tools (Google Suite, Microsoft Office).
- Strong problem-solving skills and the ability to multitask in a fast-paced, high-pressure environment.
- Excellent verbal and written communication skills, with a focus on customer service.
- High school diploma or equivalent; Associate’s degree in Healthcare Administration or related field preferred.
- Valid driver’s license and a clean driving record required.