Job Description
We are seeking a highly organized and detail-oriented Senior Scheduling Coordinator to join our elite operations team in Phoenix, AZ. In this pivotal role, you will be responsible for managing complex calendars, optimizing appointment workflows, and ensuring seamless coordination across our high-stakes projects.
As a key member of our support staff, you will leverage advanced scheduling software to minimize downtime and maximize productivity. We pride ourselves on offering a premium work environment with a competitive compensation package and comprehensive benefits. If you excel at prioritizing tasks and thrive in a fast-paced setting, we want to meet you.
Responsibilities
- Manage and coordinate complex calendars for executive leadership and cross-functional teams.
- Optimize daily appointment schedules to reduce no-show rates and improve overall workflow efficiency.
- Handle high-volume scheduling requests and resolve conflicts with professionalism and urgency.
- Utilize industry-standard scheduling software (e.g., Epic, AthenaHealth) to track appointments and maintain accurate digital records.
- Collaborate with department heads to ensure alignment on project timelines and resource allocation.
- Generate weekly performance reports regarding scheduling metrics and operational bottlenecks.
- Act as the primary point of contact for internal stakeholders regarding scheduling inquiries.
Qualifications
- Minimum of 3-5 years of experience in a senior scheduling or administrative coordination role.
- Proficiency in Microsoft Office Suite and advanced scheduling platforms.
- Exceptional organizational skills with the proven ability to multitask in a high-pressure environment.
- Strong verbal and written communication skills; ability to interact with diverse stakeholders.
- Ability to work independently with minimal supervision while adhering to strict deadlines.
- Bachelor's degree in Healthcare Administration, Business Management, or related field preferred.
- Valid driver's license is required for occasional site visits.