Job Description
Join Desert Valley Medical Group as a Senior Scheduling Coordinator and become the backbone of our dynamic healthcare team. We're seeking a detail-oriented professional to optimize patient flow, coordinate complex multi-specialty appointments, and ensure seamless operations across our Phoenix facilities. This high-impact role offers competitive compensation, comprehensive benefits, and opportunities for career growth in one of Arizona's fastest-growing healthcare networks. If you thrive in fast-paced environments and excel at precision scheduling, apply today to join our award-winning team.
Responsibilities
- Manage complex scheduling for 15+ physicians across multiple specialties using Epic EMR
- Coordinate multi-disciplinary appointments, referrals, and diagnostic procedures
- Optimize clinic efficiency through real-time appointment adjustments and overflow management
- Communicate effectively with patients, providers, and staff regarding schedule changes
- Utilize data analytics to identify bottlenecks and implement process improvements
- Maintain 95%+ schedule accuracy while handling high-volume appointment volumes
- Train and mentor junior scheduling staff on best practices
Qualifications
- 3+ years of experience in medical scheduling or healthcare administration
- Proficiency with Epic EMR systems and scheduling software
- Exceptional organizational skills with ability to manage competing priorities
- Strong communication skills for patient/provider interactions
- Experience with data analysis for process optimization
- Ability to work under pressure while maintaining composure
- Associates degree in healthcare administration or related field required
- Certified Medical Scheduler (CMS) certification preferred