Job Description
Join our elite night shift support team at NexusTech Solutions and unlock your potential with a competitive salary plus a $5,000 sign-on bonus! We're seeking dedicated professionals to maintain 24/7 system integrity while our city sleeps. This role offers unparalleled growth opportunities, comprehensive benefits, and a collaborative environment that values your expertise. Embrace the flexibility of night shifts and enjoy quieter troubleshooting sessions, reduced commute times, and premium pay differentials. Apply today and start your journey with a company that invests in your success.
Responsibilities
- Provide 24/7 technical support for enterprise systems during night shift hours
- Monitor and resolve critical infrastructure issues with SLA adherence
- Collaborate with global teams to maintain seamless service continuity
- Document incidents, resolutions, and knowledge base contributions
- Proactively identify system vulnerabilities and implement preventive measures
- Conduct after-hours system maintenance and scheduled deployments
- Escalate complex issues to senior engineers with detailed context
Qualifications
- 3+ years of IT support experience with night shift preference
- Proficiency in Windows/Linux systems and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for network, server, and application issues
- CCNA or CompTIA Security+ certification preferred
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Experience with ticketing systems (Jira/ServiceNow)
- Flexible schedule availability for rotating weekends