Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Jacksonville! We're urgently seeking a detail-oriented professional to manage patient appointments, optimize provider schedules, and ensure seamless clinic operations. This high-impact role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a fast-paced environment.
Responsibilities
- Coordinate complex multi-specialty provider schedules and room assignments
- Manage patient appointment bookings via EMR systems with 99% accuracy
- Resolve scheduling conflicts and prioritize urgent patient needs
- Communicate appointment details and pre-visit instructions to patients
- Collaborate with billing and clinical teams for efficient workflow
- Maintain detailed scheduling documentation and reporting metrics
Qualifications
- 3+ years of healthcare scheduling experience
- Proficiency in EMR systems (Epic preferred)
- Exceptional communication and multitasking abilities
- Strong problem-solving and conflict resolution skills
- Knowledge of healthcare regulations (HIPAA compliance)
- Associate degree in healthcare administration or related field