Job Description
Join our innovative healthcare team as a Flexible Hours Scheduling Coordinator in Glendale, AZ! We're seeking a detail-oriented professional to manage patient appointment logistics while enjoying a work-life balance with customizable scheduling. This role is perfect for individuals seeking part-time flexibility without compromising career growth or competitive compensation.
At Harmony Healthcare Solutions, we empower our coordinators to work during peak productivity hours – early mornings, afternoons, or evenings – while maintaining seamless clinic operations. You'll be the backbone of our patient experience, ensuring timely access to care through intelligent scheduling and exceptional communication.
Responsibilities
- Optimize patient appointment scheduling across multiple departments using Epic EMR systems
- Coordinate with physicians and staff to manage last-minute schedule changes and urgent appointments
- Proactively communicate appointment confirmations, reminders, and pre-visit instructions via phone/email
- Maintain accurate patient records and demographic information in scheduling software
- Analyze scheduling patterns to reduce patient wait times and maximize provider efficiency
- Handle patient inquiries regarding insurance eligibility and pre-authorization requirements
- Collaborate with billing department to resolve scheduling-related claim discrepancies
Qualifications
- Minimum 2 years of medical scheduling or healthcare coordination experience
- Proficiency in Epic EMR or comparable scheduling software
- Exceptional verbal/written communication skills with multilingual capability preferred
- Strong organizational abilities with attention to detail in high-volume environments
- Flexibility to work between 20-30 hours weekly across preferred time blocks
- Basic knowledge of HIPAA compliance and healthcare privacy regulations
- Associate degree in healthcare administration or related field preferred