Job Description
Join NexusCloud Solutions as a Night Shift Cloud Support Engineer and become the guardian of our digital infrastructure while Seattle sleeps. This remote role offers the unique opportunity to thrive in a dynamic 24/7 environment with competitive compensation and comprehensive benefits. You'll be instrumental in ensuring seamless cloud operations for enterprise clients across North America, working with cutting-edge technologies in a supportive, collaborative team.
We value work-life balance and offer flexible scheduling, professional development stipends, and remote work stipends. Our night shift premium includes additional compensation and exclusive team-building events. If you're a problem-solver who thrives in quiet hours and wants to make a significant impact, this role is your calling.
Responsibilities
- Monitor and maintain cloud infrastructure during night shift hours (10 PM - 6 AM PST)
- Provide Tier 2-3 support for AWS/Azure/GCP environments, resolving critical incidents
- Collaborate with global engineering teams during handover periods
- Automate repetitive tasks using Python/Ansible for operational efficiency
- Document troubleshooting procedures and create knowledge base articles
- Proactively identify system vulnerabilities and implement preventive measures
- Participate in monthly on-call rotation for emergency response
Qualifications
- 3+ years of cloud infrastructure support experience (AWS/Azure/GCP)
- Proficiency in Linux/Windows server administration and networking
- Strong scripting skills (Python, Bash, or PowerShell)
- ITIL Foundation certification or equivalent experience
- Excellent written communication skills for cross-team collaboration
- Ability to work independently with minimal supervision
- Experience with monitoring tools (Datadog, Nagios, Splunk)
- Relevant bachelor's degree or equivalent technical certifications