Job Description
Join our dynamic team as a Night Shift Support Specialist in Chula Vista, CA! We're seeking dedicated professionals to provide critical technical support during overnight hours. As a key member of our operations team, you'll ensure seamless service delivery with all necessary equipment provided. This full-time role offers competitive compensation and opportunities for career growth in a supportive environment.
Responsibilities
- Monitor and maintain technical systems during overnight shifts
- Provide remote and on-site support for hardware/software issues
- Document incident reports and resolution procedures
- Collaborate with day-shift teams for seamless handovers
- Perform equipment diagnostics and basic repairs
- Uphold security protocols for sensitive systems
- Conduct preventative maintenance checks
Qualifications
- High school diploma or equivalent required
- 1+ years in IT support or technical operations
- Experience with Windows/macOS/Linux environments
- Strong diagnostic and problem-solving skills
- Ability to work independently during overnight hours
- Basic networking knowledge (TCP/IP, DNS)
- Valid California driver's license
- CompTIA A+ certification preferred