Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions KC is seeking motivated Night Shift Support Specialists to join our dynamic team in Kansas City, MO. No prior experience required – we invest in your growth through hands-on training in network security, system administration, and customer support protocols. Enjoy competitive pay, career advancement opportunities, and a supportive work environment designed for night owls. If you're detail-oriented, tech-savvy, and ready to build a future in IT, apply today!
Responsibilities
- Provide 24/7 technical support for enterprise systems and customer inquiries
- Monitor network security and respond to alerts during night shift hours
- Install, configure, and troubleshoot hardware/software issues
- Document incident reports and maintain accurate ticketing systems
- Collaborate with day-shift teams for seamless handovers
- Participate in ongoing skills development and certification programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Ability to work independently during night shift (10 PM - 6 AM)
- Strong communication skills and customer service mindset
- Passion for technology and willingness to learn new skills
- Reliable transportation to our Kansas City facility
- Must pass background check and pre-employment screening