Job Description
Join our award-winning healthcare team as a Part-Time Scheduling Coordinator in Plano, TX! We're seeking a detail-oriented professional to optimize patient appointment workflows and deliver exceptional service in a fast-paced environment. This flexible 20-25 hour/week role offers competitive compensation, remote work options, and opportunities for growth within our dynamic organization.
Responsibilities
- Manage and optimize patient appointment scheduling across multiple departments
- Coordinate with physicians and clinical staff to ensure efficient calendar utilization
- Handle patient inquiries regarding appointments, insurance verification, and pre-visit requirements
- Maintain accurate electronic health records (EHR) and scheduling documentation
- Implement scheduling protocols to minimize patient wait times and maximize provider productivity
- Collaborate with billing department for insurance pre-authorization coordination
- Generate daily/weekly scheduling reports for operational analysis
Qualifications
- 2+ years of experience in healthcare scheduling or administrative coordination
- Proficiency with EHR systems (Epic or Cerner preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with data entry accuracy
- Ability to multitask effectively in a fast-paced environment
- Knowledge of HIPAA compliance and patient privacy regulations
- Experience with calendar management software (Outlook, Google Calendar)