Job Description
Join FlexTech Solutions and enjoy the freedom of remote work with daily pay! We're seeking a skilled IT Support Specialist to deliver exceptional technical assistance to our Houston-based clients. This contract role offers flexibility, competitive compensation, and the opportunity to work with cutting-edge technology. Get paid daily for your expertise while supporting businesses across diverse industries. If you're passionate about problem-solving and value work-life balance, this is your ideal opportunity.
Responsibilities
- Provide remote technical support for hardware, software, and network issues
- Diagnose and resolve system malfunctions via phone, chat, and remote access
- Document all interactions and solutions using ticketing systems
- Collaborate with cross-functional teams to implement IT infrastructure upgrades
- Conduct security audits and ensure compliance with company protocols
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with remote work exposure
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms (AWS/Azure)
- Exceptional troubleshooting and communication skills
- Ability to work independently with minimal supervision
- Strong time management and adaptability to changing priorities