Job Description
Join MedSync Healthcare Solutions as a Remote-Friendly Scheduling Coordinator and become the heartbeat of our patient care operations! We're seeking a highly organized professional to manage complex appointment calendars while supporting our Baton Rouge-based healthcare providers. Enjoy the flexibility of remote work with competitive compensation and a mission-driven environment.
As a key member of our administrative team, you'll ensure seamless patient experiences through meticulous coordination of schedules, resources, and communications. This hybrid role offers 3 days remote/2 days on-site flexibility at our Baton Rouge clinic.
Responsibilities
- Manage and optimize multi-provider appointment calendars across 3+ specialties
- Coordinate patient scheduling, rescheduling, and cancellations with precision
- Facilitate communication between patients, providers, and clinical staff
- Maintain electronic health records (EHR) systems with 99% data accuracy
- Generate daily/weekly reports on appointment metrics and patient flow
- Implement scheduling best practices to reduce wait times by 25%
- Train new staff on scheduling protocols and software
Qualifications
- 3+ years' experience in medical scheduling or healthcare administration
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Exceptional communication and conflict resolution skills
- Ability to thrive in remote work environments with minimal supervision
- Advanced knowledge of HIPAA compliance and patient privacy protocols
- Associate's degree in healthcare administration or related field
- Proven track record of reducing scheduling no-show rates