Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care coordination. In this pivotal role, you'll orchestrate seamless appointment scheduling while ensuring exceptional patient experiences. We're seeking a detail-oriented professional to optimize our provider schedules, enhance operational efficiency, and deliver outstanding service in a fast-paced medical environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth within our award-winning healthcare organization.
Responsibilities
- Manage and maintain complex provider schedules across multiple departments
- Coordinate patient appointments, consultations, and procedures with precision
- Utilize EHR systems to verify insurance eligibility and pre-authorizations
- Resolve scheduling conflicts and optimize calendar utilization
- Communicate effectively with patients, providers, and clinical staff
- Generate daily/weekly scheduling reports and performance metrics
- Implement process improvements to enhance scheduling efficiency
Qualifications
- Associate's degree or equivalent administrative experience required
- 2+ years in scheduling or healthcare coordination role
- Proficiency in EHR systems and scheduling software (e.g., Epic, Cerner)
- Exceptional organizational and multitasking abilities
- Strong communication and interpersonal skills
- Knowledge of medical terminology and insurance protocols
- Ability to thrive in high-pressure environments