Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at HealthCare Partners of Ohio! We're seeking a highly organized professional to manage patient appointments, optimize provider schedules, and ensure seamless operations in our Toledo clinic. This role is perfect for detail-oriented individuals passionate about improving patient experiences through efficient coordination.
Our ideal candidate will thrive in a fast-paced environment, leveraging strong communication skills to collaborate with clinical staff, patients, and external partners. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our award-winning healthcare system.
Responsibilities
- Coordinate and manage provider schedules across multiple departments
- Handle patient appointment scheduling, rescheduling, and cancellations
- Verify insurance eligibility and obtain pre-authorizations
- Communicate schedule changes to staff and patients via phone/email
- Maintain accurate electronic health record (EHR) scheduling data
- Collaborate with billing department for accurate coding
- Implement process improvements to reduce scheduling bottlenecks
Qualifications
- Associate's degree or equivalent experience required
- 2+ years in medical scheduling or healthcare coordination
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology
- Excellent written and verbal communication skills
- Ability to prioritize tasks in high-pressure situations
- Experience with insurance verification protocols
- High attention to detail and organizational skills