Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of our patient care operations. We're seeking a detail-oriented professional to optimize appointment workflows and enhance patient experiences in our Portland-based clinic. This hybrid role offers competitive benefits, growth opportunities, and the chance to make a tangible impact on community healthcare access.
Responsibilities
- Manage complex appointment calendars across multiple providers and departments
- Coordinate patient intake, insurance verification, and pre-visit preparations
- Resolve scheduling conflicts with proactive communication strategies
- Implement and maintain efficient scheduling protocols using Epic EMR
- Analyze appointment data to identify optimization opportunities
- Train staff on scheduling best practices and system updates
Qualifications
- 3+ years of healthcare scheduling or administrative coordination experience
- Proficiency in Epic EMR, Microsoft Office Suite, and scheduling software
- Exceptional communication and conflict resolution skills
- Strong organizational abilities with attention to detail
- Knowledge of HIPAA compliance and healthcare regulations
- Associate degree or equivalent professional certification preferred