Job Description
Join our dynamic healthcare team at Kansas City Health Partners as a Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment scheduling across our multi-specialty practice. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth in one of Missouri's most vibrant healthcare markets.
Responsibilities
- Manage complex appointment calendars for 15+ physicians and specialists using Epic EMR system
- Coordinate patient intake, pre-authorization, and insurance verification processes
- Optimize scheduling efficiency to reduce wait times and maximize provider utilization
- Handle patient inquiries regarding appointments, referrals, and billing concerns
- Collaborate with clinical staff to address scheduling conflicts and resurgent needs
- Generate daily/weekly reports on appointment metrics and patient flow analytics
- Maintain strict HIPAA compliance for all patient scheduling data
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 2+ years of experience in medical scheduling or healthcare coordination
- Proficiency with electronic health record systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Strong knowledge of medical terminology and insurance protocols
- Ability to thrive in fast-paced environment with competing priorities
- Certified Medical Administrative Assistant (CMAA) preferred