Job Description
We're seeking an exceptional Scheduling Coordinator to join our dynamic healthcare team in Buffalo. As a key player in patient flow management, you'll ensure seamless operations by optimizing provider schedules while delivering outstanding patient experiences. This immediate hire opportunity offers competitive compensation in a supportive environment where your organizational skills directly impact patient care.
Join our mission to transform healthcare delivery through precision scheduling and compassionate coordination. If you thrive in fast-paced settings and excel at balancing complex calendars, apply today to start your impactful career journey.
Responsibilities
- Manage and optimize multi-provider appointment calendars using EHR systems
- Coordinate patient scheduling across departments while maintaining 95%+ accuracy
- Handle high-volume phone communications regarding appointment changes and inquiries
- Collaborate with clinical teams to resolve scheduling conflicts proactively
- Maintain compliance with HIPAA and practice-specific scheduling protocols
- Generate daily/weekly reports for operational efficiency tracking
- Train staff on scheduling software updates and best practices
Qualifications
- 3+ years experience in healthcare scheduling coordination
- Proficiency with EHR systems (Epic/NextGen preferred)
- Exceptional time management and multitasking abilities
- Strong problem-solving skills with attention to detail
- Customer-focused communication style
- Ability to adapt quickly in high-pressure situations
- Associate's degree in healthcare administration or equivalent