Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at St. Petersburg Medical Center. This pivotal role ensures seamless patient experiences through efficient appointment management and operational excellence. We offer a collaborative environment, competitive benefits, and opportunities for professional growth in our state-of-the-art facility.
Responsibilities
- Coordinate complex multi-specialty schedules using Epic EMR system
- Optimize provider calendars to maximize patient access and minimize wait times
- Manage appointment changes and rescheduling with proactive communication
- Collaborate with clinical teams to resolve scheduling conflicts
- Maintain accurate patient records and schedule documentation
- Analyze scheduling metrics to identify improvement opportunities
- Train staff on scheduling protocols and system updates
Qualifications
- Associate's degree in healthcare administration or related field
- 2+ years' experience in medical scheduling or healthcare coordination
- Proficiency in Epic EMR and scheduling software
- Exceptional communication and problem-solving skills
- Ability to manage high-volume schedules with attention to detail
- Knowledge of HIPAA compliance and healthcare regulations
- Experience working in a fast-paced clinical environment