Job Description
Join our dynamic healthcare team at HealthFirst Columbus as a Scheduling Coordinator! This pivotal role ensures seamless patient experiences through efficient appointment management, provider coordination, and communication excellence. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Responsibilities
- Manage provider schedules and optimize appointment utilization across multiple departments
- Coordinate patient appointments, referrals, and follow-ups with precision and timeliness
- Act as primary liaison between patients, providers, and clinical staff regarding scheduling matters
- Maintain accurate electronic health records (EHR) scheduling data and calendar systems
- Resolve scheduling conflicts and accommodate urgent patient requests with empathy
- Analyze scheduling metrics to identify efficiency improvements and patient flow enhancements
Qualifications
- Associate's degree or equivalent experience in healthcare administration
- 2+ years of scheduling coordination experience in medical or clinical setting
- Proficiency in EHR systems (Epic, Cerner, or similar) and scheduling software
- Exceptional communication skills with ability to multitask in fast-paced environment
- Strong problem-solving abilities and attention to detail
- Knowledge of healthcare compliance protocols (HIPAA, patient privacy)
- Ability to work flexible hours including occasional evenings/weekends