Job Description
Are you an organized professional ready to make a real impact in the Motor City?
Apex Medical Group is seeking a dedicated Scheduling Coordinator to join our high-performing team on a Direct Hire basis. In this pivotal role, you will serve as the face of our operations, ensuring that our patients receive timely care and that our internal processes run with precision.
We pride ourselves on a culture of excellence and collaboration. As a Scheduling Coordinator, you will be the linchpin in our logistics, managing complex calendars and resolving scheduling conflicts with ease. If you are looking for a stable, rewarding opportunity in a modern healthcare environment, apply today.
Why Join Us?
- Competitive Pay: $20.00 - $26.00 per hour.
- Direct Hire: Long-term career stability.
- Modern Facilities: Work in a state-of-the-art Detroit location.
Responsibilities
- Calendar Management: Oversee and maintain complex appointment schedules for healthcare providers and patients, ensuring optimal utilization of resources.
- Communication Hub: Act as the primary point of contact for patient inquiries, confirming appointments via phone and email to reduce no-shows.
- Logistics Coordination: Schedule patient transport, pre-procedure testing, and specialist referrals, coordinating closely with nursing and administrative staff.
- Data Accuracy: Input and update patient information into electronic health records (EHR) and practice management systems with 100% accuracy.
- Conflict Resolution: Anticipate scheduling conflicts and proactively resolve them by finding alternative slots or rescheduling patients without disruption.
- Administrative Support: Assist with front-desk operations, process referrals, and manage incoming faxes and phone lines.
Qualifications
- Experience: Minimum of 1-2 years of experience in a medical or administrative scheduling role.
- Education: High School Diploma or GED required; Associate degree or certificate in Medical Administration preferred.
- Technical Skills: Proficiency in Microsoft Office Suite and experience with Electronic Health Records (EHR) software (e.g., Epic, AthenaHealth) is highly desirable.
- Communication: Exceptional verbal and written communication skills with a patient-centric approach.
- Attention to Detail: Ability to multitask and maintain high levels of accuracy in a fast-paced environment.
- Reliability: Punctual, professional demeanor, and the ability to work full-time hours.