Job Description
Join Wichita Health Solutions as a Scheduling Coordinator and become the backbone of our patient-first healthcare operations. We're seeking a detail-oriented professional to optimize appointment workflows, enhance patient experiences, and ensure seamless departmental coordination. This hybrid role offers competitive compensation, comprehensive benefits, and opportunities for career growth in Wichita's thriving healthcare sector.
Responsibilities
- Coordinate complex multi-departmental schedules across 15+ providers using Epic EMR systems
- Optimize appointment blocks to maximize provider efficiency while maintaining patient wait times under 15 minutes
- Act as primary communication hub for patient rescheduling, insurance verification, and pre-visit preparation
- Analyze scheduling data to identify bottlenecks and implement efficiency improvements
- Train new staff on scheduling protocols and system navigation
- Manage patient no-show rates through proactive communication and reminder systems
Qualifications
- Minimum 2 years experience in medical scheduling or healthcare coordination
- Proficiency in Epic EMR or comparable scheduling software
- Exceptional communication skills with demonstrated conflict resolution abilities
- Associate degree in healthcare administration or related field preferred
- Strong analytical skills with experience in data-driven process improvement
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to manage high-volume scheduling with 99% accuracy