Job Description
Join our dynamic healthcare team as a Scheduling Coordinator with flexible hours in Columbus, OH! We're seeking a detail-oriented professional to optimize patient appointments and provider workflows. Enjoy a supportive environment where your organizational skills directly impact patient care. Apply today to work with a leader in innovative healthcare scheduling solutions!
Responsibilities
- Manage provider calendars and patient appointment scheduling across multiple departments
- Coordinate with clinical teams to optimize daily workflow and minimize wait times
- Handle appointment changes, cancellations, and rescheduling with exceptional customer service
- Utilize scheduling software (Epic/EMR preferred) to maintain accurate patient records
- Communicate appointment details to patients via phone, email, and patient portals
- Collaborate with billing and registration teams to ensure complete documentation
- Generate scheduling reports and analyze utilization metrics for process improvements
Qualifications
- 2+ years of healthcare scheduling or administrative coordination experience
- Proficiency with scheduling software (Epic, Athenahealth, or similar EMR systems)
- Exceptional communication and interpersonal skills with diverse stakeholders
- Strong organizational abilities with meticulous attention to detail
- Ability to thrive in a fast-paced environment with competing priorities
- Flexibility to work evenings/weekends as needed (average 25-30 hours/week)
- High school diploma or equivalent; Associate's degree preferred